Welcome to Wovenery by Sindira
Welcome to Wovenery by Sindira (“Website”, “we”, “our”, or “us”).
By accessing, browsing, or placing an order through our Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Shipping & Returns Policy and Privacy Policy.
Sindira reserves the right to modify or update these Terms & Conditions at any time without prior notice. Your continued use of the Website following any changes constitutes acceptance of the revised Terms.
Website Usage
All content available on this Website, including but not limited to product designs, garment designs, textile designs, photographs, videos, graphics, logos, illustrations, branding, product descriptions, and written content, is the exclusive intellectual property of Sindira unless otherwise stated.
No content may be copied, reproduced, distributed, modified, republished, or commercially used without prior written permission from Sindira.
You are welcome to share our content on social media, provided appropriate credit is given to Sindira.
Unauthorized use of any content may result in legal action under applicable intellectual property laws.
Intellectual Property
All original garment designs, product concepts, prints, branding elements, logos, website content, photographs, videos, social media content, and marketing materials created by Sindira remain the exclusive property of Sindira.
Any unauthorized reproduction, imitation, commercial use, or resale using our photographs or other intellectual property is strictly prohibited.
Product Description
Every Sindira garment is handcrafted using traditional Indian textiles and artisan techniques.
As a result, slight variations in the following are natural characteristics of handmade products:
- Hand block print placement
- Dye shades
- Handwoven textures
- Embroidery placement
- Fabric slubs
- Weaving irregularities
- Colour variations
- Minor measurement variations within standard tolerance
These characteristics are not considered defects and contribute to the uniqueness and individuality of every handcrafted garment.
Made-to-Order Garments
Most Sindira garments are handcrafted after an order is placed.
As each piece is individually made, slight variations from the product photographs may occur.
Production generally begins shortly after your order is confirmed.
Once production has begun, orders cannot be cancelled, modified, or changed.
Size Guide
Customers are requested to carefully review the Size Guide before placing an order.
If custom measurements are provided, Sindira will produce the garment based solely on the measurements shared by the customer.
Sindira shall not be responsible for fitting issues arising from incorrect or inaccurate measurements provided by the customer.
If you require assistance choosing your size, we encourage you to contact us before placing your order.
Pricing
All prices displayed on the Website are inclusive of applicable GST unless otherwise stated.
International orders may attract customs duties, import taxes, or other charges imposed by the destination country. These charges are the sole responsibility of the customer.
International shipping charges are calculated separately after the order is confirmed and are not included during Website checkout.
Sindira reserves the right to revise product prices, promotional offers, and shipping charges without prior notice.
Product Photography
We make every reasonable effort to display our products as accurately as possible.
However, colours may appear slightly different due to:
- Screen brightness
- Device display settings
- Lighting conditions during photography
- Natural characteristics of handcrafted textiles
These differences shall not be considered defects.
Order Acceptance
Receipt of an order confirmation email does not constitute final acceptance of an order.
Sindira reserves the right to:
- Cancel any order
- Refuse service
- Limit quantities purchased
- Request additional verification before processing or dispatch
These actions may be taken due to pricing errors, payment verification issues, stock limitations, suspected fraudulent activity, production constraints, or other unforeseen circumstances.
If payment has already been received for an order cancelled by Sindira, the eligible amount will be refunded through the original payment method.
Fraud Prevention
Sindira reserves the right to refuse, suspend, or cancel any order suspected to involve fraudulent activity, unauthorized transactions, misuse of promotional offers, payment irregularities, or inaccurate customer information.
Additional identity or payment verification may be requested before processing certain orders.
Force Majeure
Sindira shall not be held responsible for delays or failure to fulfil any obligation arising from circumstances beyond our reasonable control.
Such circumstances may include, but are not limited to:
- Natural disasters
- Floods
- Fire
- Pandemics or epidemics
- Government restrictions
- War or civil unrest
- Strikes or labour shortages
- Courier or logistics disruptions
- Power outages
- Artisan production delays
- Supplier delays
In such circumstances, production and delivery timelines may be extended without liability to Sindira.
Limitation of Liability
To the maximum extent permitted under applicable law, Sindira shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Website or the purchase or use of our products.
Where permitted by applicable law, Sindira’s total liability in connection with any order shall not exceed the amount paid by the customer for the respective order.
Nothing in these Terms & Conditions excludes, restricts, or limits any rights or remedies available to consumers under applicable Indian consumer protection laws.
Third-Party Services
Our Website may use or contain links to third-party platforms, payment gateways, shipping providers, logistics partners, analytics services, or social media websites.
Sindira is not responsible for the content, availability, privacy practices, security measures, or services provided by these third parties.
Your use of third-party services may also be subject to the respective provider’s terms and privacy policies.
Privacy Policy
Your privacy is important to us.
We may collect personal information such as your name, email address, phone number, billing address, shipping address, order information, and other information necessary to operate our Website and provide our services.
We may use this information for purposes including:
- Processing and fulfilling orders
- Processing payments
- Arranging shipping and delivery
- Providing customer support
- Communicating order and service updates
- Preventing fraud and unauthorized transactions
- Complying with legal obligations
- Improving our Website, products, and services
We do not sell or rent your personal information.
Personal information may be shared with trusted third-party service providers where necessary for:
- Payment processing
- Shipping and logistics
- Website operations
- Fraud prevention and security
- Legal and regulatory compliance
Payment information is securely processed by authorized payment gateway providers. Sindira does not directly store your debit card numbers, credit card numbers, CVV, banking credentials, or UPI credentials.
Please refer to our Privacy Policy for additional information regarding how we collect, use, store, and protect personal information.
Cookies
Our Website may use cookies and similar technologies to improve the user experience, remember preferences, analyze Website traffic, understand Website usage, and improve Website performance.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.
Please refer to our Privacy Policy or Cookie Policy for additional information regarding our use of cookies.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to any rights and remedies available to consumers under applicable law, any disputes arising from or relating to the use of this Website, these Terms & Conditions, or the purchase of products from Sindira shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: sindiran@gmail.com